- Build out your teams within Configuration > Company setup > Teams.
- All current report filters of Team updated to use new Teams instead of Roles.
- Renamed Manager Dashboard to Status Board
- Added new privilege to Status Board to access via Roles instead of using agent role.
- Added Disable Greeting flag for Greeting Audio within Queue page.
- Fix max wait failover on agent no-answer.
- Added prevent transfer until the call is connected.
- Fixed arrival date so default empty string will clear correctly when clearing date on disposition.
- Added Agent filter to Agent Productivity and Agent Daily Status Detail reports.
- Prevent phone lookup on non HomeAway sales links.
Property Management System
- Updated year end tax and annual statements
- Added 2016 year
- Updated 1099 and 1042-S forms to 2016 format
- Added tax types of None, Rents, Other and Non Employee Compensation to Companies to fill out automatically when creating 1099s
- Moved pet information box the right column on checkout page of Online Booking Engine.
- Fixed issue calculating deposit on Online Booking Engine.
- Updated label from Check-in Office to Local Office within Guest App.
- Added preference to disable sending guest app invite.
- Fixed issue with reservation types not getting removed correctly from Booking Fees setup page.
- Fixed calculating tax issue when realizing rates nightly, on check-in, checkout, or monthly.
- Fixed issue with fee taxes on Online Booking Engine.