This report shows a breakdown of the Lead Lost Reason for all leads as well as for all calls that have been dispositioned as a lost lead.
Patrick will fill this part in with information regarding how frequently this report should be used, the use-case scenarios, and other information for the client.
|Start Date||Date||Yes||The start date range of when the call occurred or when the lead was closed.|
|End Date||Date||Yes||The end date range of when the call occurred or when the lead was closed.|
|Agents||Multi Select||No||The name of the agent that dispositioned the call or created the lead.|
|Brand||Multi Select||No||The name of the brand that the call or lead was associated with.|
|Column Name||Data Type||Description||Example|
|Lost Reason||String||The Lead Lost Reason type.||Booked Online|
|Calls||Number||The total number of calls resulting in a lost lead.||400|
|Leads||Number||The total number of leads that have a status of lost.||100|
|Leads + Calls||Number||The total number of Calls + Leads that were lost.||500|
Frequently Asked Questions
This is a live document and will be populated once we receive questions pertaining to this report.
Bug tickets, updates, and other related articles will be posted here.