Here are the steps to set up your Local Offices in Track:
Location: Configuration->PMS Setup->Local Office
Once you click on Local Office click on + Local Office to add a Local Office
On the 'Add Local Office' page fill out the required fields and as many other fields as you wish, press Save Local Office.
Local offices that are responsible for all of your units or a specific unit type. Guests may check-in at or call these offices if they have issues.